Privacy Policy

1. Introduction

GreenDataFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data collection, management, and visualization platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information that you voluntarily provide to us:

• Identity Information: Full name, title, date of birth (if required for age verification)
• Contact Information: Email address, phone number, postal address, organization address
• Professional Information: Job title, department, organization name, industry sector, work experience
• Account Information: Username, password (encrypted), account preferences, security questions
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors), transaction history
• Profile Information: Profile picture, bio, language preferences, timezone settings

2.2 Location Information

We may collect location information in the following ways:

• IP-based Location: Approximate location derived from your IP address (country, region, city level)
• GPS Location: Precise location coordinates when you explicitly grant permission for location-based features
• Manual Location Entry: Location information you voluntarily provide in forms or surveys

How we use location data: We use location information to provide location-based data collection services, generate location-specific reports, ensure data accuracy for geographic analysis, and comply with regional data protection requirements. You can control location permissions through your device settings or browser preferences.

2.3 Usage Data

We automatically collect certain information about your use of our platform, including:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution
• Usage Analytics: Pages visited, time spent on pages, click patterns, form interactions, feature usage
• Data Collection Activities: Form submissions, survey responses, data uploads, export activities
• Performance Data: Loading times, error logs, system performance metrics

2.4 Cookies and Tracking Technologies

We use the following types of cookies and tracking technologies:

• Essential Cookies: Required for platform functionality, authentication, and security
• Analytics Cookies: Help us understand how you use our platform (Google Analytics, etc.)
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising and marketing communications (with your consent)

3. How We Use Your Information

We use the collected information for the following specific purposes:

3.1 Service Provision

• Account Management: Create and manage user accounts, authenticate users, provide personalized dashboard access
• Data Collection Services: Process form submissions, manage survey responses, handle data uploads and exports
• Location-Based Features: Provide geographic data analysis, location-specific reporting, regional compliance features
• Payment Processing: Process subscription payments, manage billing, handle refunds and financial transactions

3.2 Communication

• Account Communications: Send account-related notifications, security alerts, service updates
• Customer Support: Respond to inquiries, provide technical assistance, resolve issues
• Marketing Communications: Send promotional materials, newsletters, product updates (with your consent)

3.3 Platform Improvement

• Analytics and Insights: Analyze usage patterns, identify popular features, understand user behavior
• Feature Development: Develop new features based on user needs and feedback
• Performance Optimization: Monitor system performance, optimize loading times, improve user experience

3.4 Security and Compliance

• Security Monitoring: Detect and prevent unauthorized access, monitor for security threats
• Fraud Prevention: Identify suspicious activities, prevent fraudulent transactions
• Legal Compliance: Comply with data protection laws, respond to legal requests, maintain audit trails

4. Legal Basis for Processing Personal Data

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, we process your personal data based on the following legal grounds:

4.1 Consent

We process your data based on your explicit consent for:

• Marketing communications and promotional materials
• Location tracking for enhanced features
• Analytics cookies and tracking technologies
• Data sharing with third parties for specific purposes

4.2 Contract Performance

We process your data to fulfill our contractual obligations, including:

• Providing the services you have subscribed to
• Processing payments and managing your account
• Delivering data collection and management services

4.3 Legitimate Interests

We process your data based on our legitimate interests for:

• Improving our platform and developing new features
• Ensuring platform security and preventing fraud
• Conducting analytics to understand user behavior
• Managing customer relationships and support

4.4 Legal Obligations

We process your data to comply with legal requirements, including:

• Tax and accounting obligations
• Data protection and privacy law compliance
• Responding to legal requests and court orders

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With trusted service providers who assist in platform operations

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Access controls and authentication systems
• Employee training on data protection

7. Your Rights

You have the following rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your personal data
• Right to restrict processing of your data
• Right to data portability
• Right to withdraw consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us